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Frequently asked questions
Can you make a custom cake for me?
Yes, your ideas can become a reality. You can view and select a cake from the photo album or we can personalize or make a cake based on your ideas.
How much does it cost?
Prices vary and depend on the complexity of the design and icing selected.
How much notice do you need to fill an order for a cake?
At least one week depending on complexity and schedule.
How much notice do you need to fill an order for food and pastries?
At least one to two weeks notice is required for parties and showers.
What is your payment policy?
All products require a 50% deposit and the other 50% is due at time of pick up or delivery. Cash only on delivery date. Wedding cakes must be paid in full 30 days prior to the wedding date.
What time do you deliver or pick up?
Delivery or pick up times are from Sunday to Thursday 9:00 am – 7:00 pm, Friday 9:00 am - 2:30 pm and there is no delivery or pickup on Saturday.
I have a dietary problem. Would you bake for me?
Majority of the cakes are regular sugar art creations. We do not bake sugar free or gluten free cakes.
Would you bake for someone with allergy to nuts?
If you are allergic to nuts your order must be submitted in writing, noting your allergy.
What is fondant?
Fondant is made up of glucose, powdered sugar, vegetable shortening, and gelatin. There is kosher fondant.
What is marshmallow fondant?
Marshmallow fondant is made up of marshmallow and powder sugar and flavoring of choice.
Do you deliver?
Yes, a minimum delivery fee of $25 or more depending on the distance. If the order is placed through the mail the client is responsible for the shipping cost.
Do you take rush orders of cake or food product?
Yes, but you will have to pay $40 or more for a rush order depending on the complexity.
How do we pay for our order?
Payments must be made by cash, money order or check. You will be responsible for ALL bank changes on insufficient funds checks (bad checks). |